Clearer customer data.
More connected operations.
Create a workspace with Shared Inbox for LINE OA, Facebook Messenger and website forms, Customer 360° identity resolution, pipeline, tasks, points and loyalty, Data Connect/CDP and partner APIs.
Bring LINE, Messenger and website conversations into one Inbox today, then connect customer events and identities through signed webhooks, Data Connect and APIs.
One system for service, sales and customer retention
The platform is designed around multi-workspace access, clear permissions and audit history—ready for businesses that need structured growth.
Shared Inbox
Unify conversations, assign owners, track status and reply together from one team workspace.
Customer 360°
See identity, source, conversation history, deals, tasks and points in a single customer profile.
Points & Loyalty
Define earn, redeem and expiry rules with a traceable transaction ledger and reliable balances.
Pipeline & Tasks
Turn interest into opportunities, structure stages, assign actions and keep follow-ups from falling through.
Automation
Use events from every source to create tasks, award points, apply tags or alert the right team.
Roles & Audit
Separate Owner, Admin, Manager, Agent and Viewer access with audit logs for sensitive activity.
Business data beyond LINE
Live channels and signed data events are normalized into one customer record. Native commerce, payment, email and social connectors will continue to expand.
Core operations are available while new capabilities continue to ship
CRM & Omnichannel Operations
Workspace, team, Shared Inbox for LINE OA, Facebook Messenger and website forms, Customer 360°, identity resolution, pipeline and tasks are available.
Points & Loyalty
Point ledger, configurable earn rules, manual adjustments, rewards, LINE Rich Messages, LIFF member profiles and Partner API are available.
Connected Data & API
Secure CRM–CDP authorization, Data Connect, Website Forms, Signed Webhooks and APIs accept customer events while native connectors continue to expand.
Start managing customers and business data in your own workspace
Create the Owner account, invite your team and connect the customer channels and data sources your operation already uses.