HD HostDriftBusiness Systems · CRM
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CORE CRM · AVAILABLE NOW

Clearer customer data.
More connected operations.

Create a workspace with Shared Inbox for LINE OA, Facebook Messenger and website forms, Customer 360° identity resolution, pipeline, tasks, points and loyalty, Data Connect/CDP and partner APIs.

Shared Inbox
Available
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New customer · LINE OAWe are interested in a CRM for our sales team.
2
M
Facebook Page · MessengerCan you share the available data integrations?
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Website Form · ContactNew form submission received
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New customer · LINE OALINE OA · Open
We are interested in a CRM for our sales team.
Our team has received your request and is mapping the next steps.
◆ Points ready
Aa
Built to unify data from multiple channels

Bring LINE, Messenger and website conversations into one Inbox today, then connect customer events and identities through signed webhooks, Data Connect and APIs.

ONE CUSTOMER VIEW

One system for service, sales and customer retention

The platform is designed around multi-workspace access, clear permissions and audit history—ready for businesses that need structured growth.

01

Shared Inbox

Unify conversations, assign owners, track status and reply together from one team workspace.

02

Customer 360°

See identity, source, conversation history, deals, tasks and points in a single customer profile.

03

Points & Loyalty

Define earn, redeem and expiry rules with a traceable transaction ledger and reliable balances.

04

Pipeline & Tasks

Turn interest into opportunities, structure stages, assign actions and keep follow-ups from falling through.

05

Automation

Use events from every source to create tasks, award points, apply tags or alert the right team.

06

Roles & Audit

Separate Owner, Admin, Manager, Agent and Viewer access with audit logs for sensitive activity.

CONNECTED OPERATIONS

Business data beyond LINE

Live channels and signed data events are normalized into one customer record. Native commerce, payment, email and social connectors will continue to expand.

LINE OA Facebook Messenger Website Forms Data Connect / CDP Signed Webhooks Point Partner API WooCommerce · Planned Stripe · Planned Email / Instagram / TikTok · Planned
MAJOR MODULES AVAILABLE

Core operations are available while new capabilities continue to ship

01AVAILABLE

CRM & Omnichannel Operations

Workspace, team, Shared Inbox for LINE OA, Facebook Messenger and website forms, Customer 360°, identity resolution, pipeline and tasks are available.

02AVAILABLE

Points & Loyalty

Point ledger, configurable earn rules, manual adjustments, rewards, LINE Rich Messages, LIFF member profiles and Partner API are available.

03EXPANDING

Connected Data & API

Secure CRM–CDP authorization, Data Connect, Website Forms, Signed Webhooks and APIs accept customer events while native connectors continue to expand.

START YOUR WORKSPACE

Start managing customers and business data in your own workspace

Create the Owner account, invite your team and connect the customer channels and data sources your operation already uses.